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Never stop striving for great mobile apps
On
a recent trip into Boston on what we Bay Staters...
Opinion
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SearchCRM.com
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Nikon strives for loyalty with new customer experience department
Knowing that a picture is worth a thousand words, Nikon wagered that a highly responsive customer service would say a thousand more.
Nikon Corp. recently connected several of its business units... Feature | SearchCRM.com
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Contact center strives for strategic role
eZine | SearchCRM.com
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Contact center strives for strategic role
Issue 2 highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. E-Zine | SearchCRM.com
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Contact center strives for strategic role in customer experience management
While the contact center might stand on the front lines of day-to-day customer interaction, it is often overlooked as a linchpin in a broader customer experience management (CEM) initiative, in part because of outdated perceptions of the... Feature | SearchCRM.com
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Cisco, Aruba strive for better WLAN controller failover
In enterprise networking, failure is not an option. Wired networks have operated under this reality for a couple of generations, but wireless LANs have been a step or two behind. Yet now that many enterprises... News | SearchNetworking.com
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Interop 2012: UC apps vendors must strive for interoperability
LAS VEGAS -- It's rare for an enterprise to go with a single vendor to meet all its unified communications (UC) needs, so as enterprise users integrate more video, IM, voice and presence into their daily routines,... News | SearchUnifiedCommunications.com
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Awash in tools, CIOs strive to fit storage strategy to business need
Pete Graves, CIO
Independent Bank Corp.In a data-driven economy, the stodgy... News | SearchCIO.com
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Quotes of the week: VMware VDI strives to answer mobile workforce
VMware's end-user computing vision has IT pros talking, and the company's desktop virtualization tools are a key part of that strategy.
To get in sync with the consumerization of IT, VMware added to... Feature | SearchVirtualDesktop.com
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Striving for better information security intelligence
Security teams strive to gain visibility from a deluge of security information and put that data to work. Magazine | SearchSecurity.com
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