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IBM’s plans are in Tealeaf with purchase of CEM analytics firm
IBM is strengthening its CRM footing with the acquisition of Tealeaf Technology. News | SearchCRM.com
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Forrester reviews a wave of CRM software products
While the CRM software market has seen significant consolidation over the last several years, organizations making CRM buying decisions still have a wide array of options and other considerations, according to a recent report from Forrester... Feature | SearchCRM.com
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uSwitch.com opts for TeaLeaf site tracking tool
uSwitch.com, the website that specialises in helping users lower their utility bills, has begun using TeaLeaf CX, a tracking tool to optimise website performance. News | ComputerWeekly.com
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Capturing User Sessions Helps Improve Online customer experience
Esurance turned to Tealeaf to get a handle on CRM. Feature | SearchCIO-Midmarket.com
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Travel agent turns more lookers into bookers on website
Holiday and travel firm TUI is managing the performance of its main customer website with a customer experience management platform from Tealeaf. News | ComputerWeekly.com
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UK shoppers take a tough line on poor website performance
UK online shoppers are increasingly unforgiving when they encounter problems with retailers' websites.
Of the... News | ComputerWeekly.com
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Microsoft joins Ajax web development alliance
The OpenAjax Alliance has welcomed Microsoft into its membership, in a major boost for the open source web development organisation.
The Alliance now has 72 members, following... News | ComputerWeekly.com
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Quick Takes: Tools and tests
New e-procurement tool challenges SAP
ProcureNet, Inc., a Great River, N.Y.-based provider of e-procurement solutions for the business-to-business and business-to-government markets, has introduced B14-ZR, a program it says is... Article | SearchSAP.com
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Quick Takes: Partnerships and benchmarks
Hummingbird EIP selected for SAP integration by leading UK - petroleum refiner Conoco Limited
Conoco Ltd. has bought the Hummingbird Enterprise Information Portal (EIP) from Hummingbird Ltd. to be integrated with SAP's Enterprise... Article | SearchSAP.com
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Oracle's Sun acquisition raises hardware, MySQL concerns
News that Oracle will acquire Sun Microsystems for $7.4 billion -- just weeks after the collapse of talks between IBM and Sun-- rocked the data center world this... Article | SearchDataCenter.com
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