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• Best call center suite product: RightNow CX Call Center Suite
• Marketing automation: Neolane Enterprise Marketing Software v5.1
• Sales force automation (SFA) software: Kadient Sales Playbook
• Workforce optimization software: Impact 360 Workforce Optimization
• CRM Suite: Aplicor Enterprise, version 5.5
• Verint Witness Actionable Solutions Impact 360 v 7.8
• Sage SalesLogix v7.5
• Aprimo Enterprise v8
• Five9 Virtual Call Center Suite
• Salesforce CRM
• Callidus TrueComp 5.2
• Salesforce Customer Portal
• RightNow 8.2
• Eloqua Conversion Suite -- Winter 07
• NICE SmartCenter
• Verint Witness Impact 360
• Sage SalesLogix v7.2
• Salesforce SFA
• Cisco Unified Contact Center Express 5.0
• Entellium eSalesForce
• RightNow Salesnet 25th Anniversary Edition
• Interactive Intelligence Customer Interaction Center (CIC) 2.4
• KANA IQ 9.1
• NICE Perform Release 3
• Aprimo Marketing 7.5
• Witness Impact 360 Version 7.7
• RightNow Service and Voice
• Salesforce.com Summer '05
• Knova Self-Service 6.5
• SAS Marketing Automation 4.3
• Envox 6
• CommercialWare OrderMotion 8.0
• Witness Systems Impact 360
• Dovarri 6.0
• RightNow Marketing 7.5
• DataFlux Data Quality Integration Solution 7.0
• Siperian Hub XS
• Kana Response 8.0
• Cognos 8 Business Intelligence
• Salesforce.com, Summer '04
• Cincom Systems' Synchrony 4.7
• Triversity Inc.'s Allegiance v4.1
• Unica Corporation, Affinium 6
• Parature's Online Customer Support Solution, Version 5.6