Resources playing multiple roles

Identifying the appropriate skills to design and develop a data warehouse solution needs experience.

Identifying the appropriate skills to design and develop a data warehouse solution requires experience. Resources...

applied to the project often bring a mix of those skills, and it is not uncommon to expect a single resource to play multiple roles on a project. If the roles are generally chronological in sequence such as a Business Analyst and Report Developer, a single resource can be expected to manage the workload tied to both of the roles.

But often a resource is challenged with multiple roles where the tasks, activities and deliverables are simultaneous, such as a Project Manager and Data Modeler, or Business Analyst and Data Architect. The biggest challenge in such situations is that the resource becomes a bottleneck. The pressure to complete multiple deliverables on such a multi-role resource inevitably leads to either incomplete, delayed or poor quality deliverables.

A few tips to help resources playing multiple roles are below:

  • Clearly define the deliverables for each role
  • Identify critical path deliverables and emphasize timely delivery of the same
  • Establish deliverable management standards up-front (naming conventions, standard templates, version control, change control, directory structure)
  • Establish multiple interim reviews of "work-in progress" deliverables to quickly detect and restore deliverables going off-track
  • Pro-actively manage activities not contributing directly to deliverables. E.g.: In a corporate culture where meetings are called frequently, reduce the time spent in meetings and avoid non-essential meetings by using short phone conversations, finding substitutes or delegating meetings to other resources

For more information, check out searchCRM's Best Web Links on Data Warehousing.

This was first published in February 2002

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