While the three-step framework outlined previously helps restore the project back on track to success, it may be...
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necessary to take radical steps to really get out of the woods! Below are some candid suggestions for a team involved in this restoration process. Be prepared to back your suggestions.
Recommendations for Gap & Issues Analysis:
- Be forthright; share both the good and the bad news
- Share potentially explosive issues up-front (some examples below):
- Products purchased do not match up to the user or project needs, other products are needed to meet project goals.
- Quality of operational data is poor, will need significant hands-on participation from business community to correct discrepancies.
- Resources do not have training to deliver quality solution
- Deliverables developed to date cannot be leveraged. We have to start from scratch!
- We need additional experienced resources to deliver a timely, quality solution
- The overall delivery timeline needs to change
Recommendations for implementing the restoration plan:
- Schedule regular meetings (weekly) and manage user community expectations carefully
- Establish a steering committee, responsible for the oversight of the project
- Ideally the major sponsors of the project should be included in the steering committee along with select senior members of the IS community, user community and key project members
- Steering committee should meet regularly (once a month) to discuss project status and progress
Read part one of this strategy.
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