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| 1 - 4 of 4 in Definitions |
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escalation plan
10 Aug 2006
WORD - An escalation plan is a set of procedures set in place to deal with potential problems in a variety of contexts. In a call center, for example, an escalation plan specifies measures to be implemented when unexpected strain ...
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collaborative CRM
30 Nov 2003
WORD - Collaborative CRM is an approach to customer relationship management (CRM) in which the various departments of a company, such as sales, technical support, and marketing, share any information they collect from interactions ...
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project planning
18 Feb 2004
WORD - Project planning is a discipline for stating how to complete a project within a certain timeframe, usually with defined stages, and with designated resources. One view of project planning divides the activity into:Setting ...
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partner relationship management
27 Feb 2001
WORD - Partner relationship management (PRM) is a business strategy for improving communication between companies and their
channel partners. Web-based PRM software applications enable companies to customize
and streamline ...
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| 1 - 4 of 4 in Definitions |
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