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IN THIS TOPIC:	NEWS (21) , EXPERT TECHNICAL ADVICE (3) , REFERENCE & LEARNING (5) , WHITE PAPERS , BEST WEB LINKS (4) , DEFINITIONS (12)

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	Can I use multiple channels as effective marketing strategies to build trust? 16 May 2007 EXPERT ANSWER - While multichannel marketing can be effective, offering customers the choice is always preferable. Learn more about marketing stategies including effective text message marketing in this tip.


	Marketing strategy tips for building customer loyalty through newsletter campaigns 11 Aug 2006 EXPERT ANSWER - Get customer loyalty advice from CRM guru Michael Lowenstein. Here he advises a SearchCRM.com reader to use alternating messaging techniques to keep in touch with customers.


	Automating email responses Submitted By: By Linda Christie \| 08 Nov 2000 TIP - Automating email responses is one of the biggest opportunities for relieving customer care workloads and costs.


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