Customer data integration (CDI)
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Customer data integration (CDI)

IN THIS TOPIC:  NEWS (39) , EXPERT TECHNICAL ADVICE (4) , REFERENCE & LEARNING (7) , WHITE PAPERS , DEFINITIONS (4)

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What's the best method for customer data entry in Microsoft CRM?
14 May 2007
EXPERT ANSWER - According to Richard Smith, the best way to capture customer data depends upon the nature of the data that you are trying to capture and how you intend to use it. Read his advice for Excel and Dynamics here.
Customer data matching techniques
Submitted By: William McKnight, Contributor | 21 Mar 2002
TIP - Aggressive and literal matching are two techniques used to compare customer records for de-duplication and merging.
Customer data mining and personalization
Submitted By: Jesus Mena, Contributor | 04 Oct 2001
TIP - In this tip, find out how to practice customer data mining to personalize customer marketing interactions.
Customer data mining and personalization
09 Oct 2001
TIP - In this tip, find out how to practice customer data mining to personalize customer marketing interactions.


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