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IN THIS TOPIC:	NEWS (39) , EXPERT TECHNICAL ADVICE (7) , REFERENCE & LEARNING (4) , BEST WEB LINKS (2) , DEFINITIONS (18)

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1 - 7 of 7 in Expert Technical Advice


	Addressing technology reporting and performance problems in non-profit organization Expert: William McKnight \| 14 Dec 2004 EXPERT ANSWER - I am Director of CRM Business Applications for a non-profit organization. We have implemented at our organization Siebel and Business Objects (for reporting). We are currently challenged with reporting in a couple of ways. ...


	How to boost online effectiveness with Web analytics Submitted By: SearchCRM.com \| 30 Jul 2004 TIP - Leading Web analytics expert and author Jim Sterne reveals tips for measuring and improving Web site performance.


	Call center analytics on a tight budget Expert: Lori Bocklund \| 22 Oct 2003 EXPERT ANSWER - Looking for a simple call center analytics solution to target prospects on a tight budget? Lori Bocklund provides some analytics advice in this expert tip.


	Bare Necessities uncovers user preferences 28 May 2002 TIP - Bare Necessities was looking for a Web analytics solution to improve its customers' Web experience.


	Analytical CRM: An extension of BI? Expert: William McKnight \| 03 Jun 2002 EXPERT ANSWER - Isn't analytical CRM just an extension of BI, and do you think that the two will eventually merge or at least live under the same platform so that managers can see and correlate both business and customer valuable information ...


	Analyzing Web customer patterns 05 Sep 2001 TIP - Read how Jubii used SPSS' CustomerCentric softwarer to analyze Web traffic


	CRM analytics: Using customer data effectively Submitted By: Dan Lackner, Contributor \| 07 Jun 2001 TIP - Use this tip for advice on how to use customer data in CRM analytics.


1 - 7 of 7 in Expert Technical Advice

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