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IN THIS TOPIC:	NEWS (21) , EXPERT TECHNICAL ADVICE (19) , REFERENCE & LEARNING (7) , BEST WEB LINKS (3) , DEFINITIONS (1)

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SMALL BUSINESS AND MIDMARKET CRM SOFTWARE EXPERTS



			Jim Berkowitz Founder and CEO, CRM Mastery, Inc ASK A QUESTION


	Microsoft CRM implementation on a Small Business Server (SBS) 13 Sep 2007 EXPERT ANSWER - Expert Richard Smith advises a reader who's considering a Microsoft Dynamics CRM implementation on an existing Microsoft Small Business Server (SBS).


	Comparing Microsoft CRM and GoldMine CRM software 13 Sep 2007 EXPERT ANSWER - Expert Richard Smith offers a comparison of Goldmine's CRM software vs. Microsoft Dynamics CRM.


	Creating Microsoft templates for Dynamics CRM with Snap tools 02 Aug 2007 EXPERT ANSWER - Expert Richard Smith offers advice to a reader on creating custom templates in Microsoft Dynamics CRM, using Microsoft's Snap add-on applications.


	Microsoft CRM support and maintenance for a small business 01 Aug 2007 EXPERT ANSWER - Expert Richard Smith offers advice to a reader wondering how much maintenance Microsoft Dynamics CRM requires and who in the organization should manage the maintenance.


	Comparing Oracle E-Business Suite and Microsoft Dynamics CRM 30 Jul 2007 EXPERT ANSWER - Expert William Band provides an overview of the differences between Oracle E-Business Suite CRM and Microsoft Dynamics CRM.


	CRM application upgrade decision checklist based on business needs 05 Jul 2007 EXPERT ANSWER - Learn how a decision checklist can help you decide if a CRM upgrade meets your business needs.


	Preview of Microsoft's advanced analytics tools for Dynamics CRM 27 Jun 2007 EXPERT ANSWER - Microsoft CRM expert Richard Smith gives a preview of the new advanced analytics tools available for Dynamics CRM.


	Code fixes to update lead contact dates in Microsoft CRM 27 Jun 2007 EXPERT ANSWER - Microsoft CRM expert Richard Smith advises a reader on code workarounds for a Dynamics issue: campaign lead contact dates aren't updating.


	Does Siebel CRM software offer too much functionality for a small business? 10 May 2007 EXPERT ANSWER - The bells and whistles of Siebel CRM seem impressive, but will a small business end up paying for lots of unused functions? Read expert Bill Band's advice here.


	What's the best help desk application? 09 May 2007 EXPERT ANSWER - In this expert tip, Paul Greenberg compares help desk applications from RightNow Technologies and Remedy.


1 - 10 of 19 in Expert Technical Advice		<< Previous page 1 2 Next >>

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