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IN THIS TOPIC:	NEWS (19) , EXPERT TECHNICAL ADVICE (2) , REFERENCE & LEARNING (3) , BEST WEB LINKS (1) , DEFINITIONS (8)

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	Call centers grappling with data security SearchCRM.com \| 11 Oct 2006 ARTICLE - Call center security issues are seeing plenty of headlines lately thanks to HP and outsourcing scandals in the U.K. Meanwhile, work-at-home agents are adding a new wrinkle.


	Marketers see data breach danger, remain unprepared SearchCRM.com \| 21 Sep 2006 ARTICLE - A recent study finds marketers are aware that data breaches can harm their brand, but few have a plan of action in place. Companies need to be direct in dealing with the problem.


	Data breaches tough to stop SearchSecurity.com \| 31 Aug 2006 ARTICLE - IT pros worry that false positives and a lack of resources are preventing them from blocking data breaches, according to a survey conducted by the Ponemon Institute.


	More laptops stolen, 300,000 customer records at risk SearchSecurity.com \| 05 Jun 2006 ARTICLE - Three stolen laptops jeopardize the personal information of former supermarket employees, customers of Hotels.com and members of the YMCA.


	Fidelity laptop snafu spotlights need for security policies SearchCIO.com \| 28 Mar 2006 ARTICLE - The theft last week of a Fidelity-owned laptop containing sensitive data could have easily been prevented. Are your users paying attention when it comes to laptop security?


	The customer loyalty costs of data breaches SearchCRM.com \| 09 Feb 2006 ARTICLE - Breaches of customer data are almost commonplace these days, but they can still mean a big cost and a big blow to customer loyalty.


	Customer data leaks and losses abound SearchSecurity.com \| 16 Jan 2006 ARTICLE - Whether it was a government Web site exposing sensitive data or a bank losing with 90,000 customers' Social Security numbers, the past week saw plenty of data security snafus.


	Marriott timeshare unit reports lost customer data SearchStorage.com \| 29 Dec 2005 ARTICLE - A division of hotel and travel company Marriott International Inc. divulged this week that it lost tapes containing data on 206,000 customers.


	Giving notice: Victims lashing out at compromised companies SearchSecurity.com \| 27 Sep 2005 ARTICLE - A new privacy survey shows people are fed up with how they're being told of data security breaches and severing ties or suing the companies.


	Firms measured on customer privacy SearchCRM.com \| 23 Aug 2005 ARTICLE - Online customer privacy hasn't been a high priority for many organizations, but some top companies are taking it seriously. A recent survey names the top firms.


1 - 10 of 19 in News		<< Previous page 1 2 Next >>

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