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Evaluating SaaS and CRM on demand software



IN THIS TOPIC:	NEWS (18) , EXPERT TECHNICAL ADVICE (26) , REFERENCE & LEARNING (18) , DOWNLOADS (2) , DEFINITIONS (2)

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	Firms avoid on-demand pricing surprises with careful SLA negotiations SearchCRM.com \| 29 Jul 2008 ARTICLE - Some companies are finding that their initial on-demand software discounts disappear when their contract runs out, while others are winning concessions, thanks to a focus on SLAs.


	Salesforce.com, customers hit with phishing attack SearchCRM.com \| 06 Nov 2007 ARTICLE - The on-demand CRM vendor is warning customers to be vigilant about suspect emails after a phisher tricked an employee into revealing a password.


	Google and Salesforce.com reveal partnership SearchCRM.com \| 05 Jun 2007 ARTICLE - The alliance between the two online stalwarts falls far short of a merger, but squarely targets small businesses.


	Mobile CRM and sales force: Top five headlines SearchCRM.com \| 01 Jun 2007 ARTICLE - This collection of headlines on mobile CRM and sales force automation offers a quick look at the top news in mobile CRM.


	Whatever happened to Siebel's OnDemand CRM? SearchCRM.com \| 08 Jan 2007 ARTICLE - When Siebel finally released a SaaS CRM product, the news came fast and furious -- acquiring UpShot, five releases in 14 months. What happened after Oracle's acquisition?


	Salesforce.com writes its own language SearchCRM.com \| 09 Oct 2006 ARTICLE - Apex, a multi-tenant, on-demand programming language will be available next year from the company as it extends its growth into a platform provider.


	On-demand CRM answers the call for customization SearchCRM.com \| 08 Sep 2006 ARTICLE - RightNow is releasing a major upgrade this winter providing an improved user interface and smart client technology. Salesforce.com is also focusing on customization of its product.


	SaaS CRM extending to remote support SearchCRM.com \| 28 Aug 2006 ARTICLE - Despite some initial security trepidation, Okuma Corp. has implemented a hosted remote support application.


	NetSuite CRM goes vertical SearchCRM.com \| 13 Mar 2006 ARTICLE - The hosted ERP and CRM vendor has released its first industry-specific application developed for software companies.


	Salesforce.com outages put spotlight on SLAs SearchCRM.com \| 02 Feb 2006 ARTICLE - Salesforce.com's recent rash of downtime incidents has kindled a new debate about how customers should be reimbursed for disrupted service.


1 - 10 of 18 in News		<< Previous page 1 2 Next >>

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