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IN THIS TOPIC:	NEWS (21) , EXPERT TECHNICAL ADVICE (19) , REFERENCE & LEARNING (7) , BEST WEB LINKS (3) , DEFINITIONS (1)

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	Oracle previews Fusion, Web 2.0 apps SearchCRM.com \| 14 Nov 2007 ARTICLE - Oracle executives at OpenWorld said they're sticking with their pledge to deliver the first Fusion applications in 2008, and they offered a glimpse of what the apps will look like.


	Mobile CRM sees midmarket momentum SearchCRM.com \| 28 Sep 2006 ARTICLE - A series of software releases, partnerships and acquisitions is bringing mobile CRM technology to a wider range of organizations.


	CRM consolidation leaves midmarket users wary SearchCRM.com \| 09 Aug 2006 ARTICLE - A recent Gartner research note offers midmarket CRM customers some advice on how to navigate the shifting CRM landscape amidst market consolidation.


	Shop Talk: SaaS vs. open source - what SMBs should know SearchCRM.com \| 03.02.2006 OPINION - How big is your wallet? How high is your tolerance for complexity? These are just two of many factors to consider before you choose between open source or Software as a Service.


	Shop Talk: Beyond Salesforce.com -- CRM picks for SMBs SearchCRM.com \| 02.15.2006 OPINION - It may be the No. 1 hosted CRM software, but there are plenty of alternatives with more services and smaller price tags for SMBs.


	Forrester ranks the best SFA for midmarket CRM SearchCRM.com \| 29 Nov 2005 ARTICLE - As consolidation dominates the enterprise CRM market, attention is turning toward the midmarket. A recent Forrester study identifies the top SFA vendors.


	A fine pair for SMBs: CRM and e-commerce SearchCRM.com \| 17 Nov 2005 ARTICLE - The connection between e-commerce and CRM is getting a lot smoother for small and medium-sized businesses, thanks to a release from NetSuite and a very large competitor.


	SAP aims 'Safe Passage' at SMBs SearchSAP.com \| 29 Jun 2005 ARTICLE - SAP is widening its Safe Passage program to include small and midsized businesses running PeopleSoft and J.D. Edwards software.


	Open source CRM the right fit for SMBs SearchCRM.com \| 10 Nov 2004 ARTICLE - Open source CRM, while still young, is starting to catch on with small and medium businesses. Yet, enterprise companies might be better suited, one analyst says.


	SAP targets Siebel with CRM for SMBs SearchCRM.com \| 13 May 2004 ARTICLE - At its user show, SAP unleashed an arsenal of CRM solutions for small and midsized businesses that CEO Bill McDermott predicts will put Siebel on the defensive.


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