Getting executive sponsorship for a CRM upgrade


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Getting executive sponsorship for a CRM upgrade



IN THIS TOPIC:	NEWS (3) , EXPERT TECHNICAL ADVICE (3) , REFERENCE & LEARNING (1)

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	Getting sales past the RFP takes care Peppers & Rogers Group, special to SearchCRM.com \| 06 Mar 2008 ARTICLE - RFPs can force the sales process into a conversation on price, but there area ways to promote long-term value and competitive advantage.


	Getting contact center buy-in from senior management SearchCRM.com \| 02 Sep 2004 ARTICLE - Getting support for what has often been referred to as the "cost center" can be a difficult task. Start with math.


	Many happy returns (on your CRM investment) Peppers & Rogers, special to SearchCRM.com \| 07 Jan 2004 ARTICLE - Businesses have long been feeling the pressure to get ROI out of their CRM investments. It now seems vendors and solution providers are finally listening.


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