CRM implementation
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CRM implementation

IN THIS TOPIC:  NEWS (109) , EXPERT TECHNICAL ADVICE (85) , REFERENCE & LEARNING (29) , WHITE PAPERS , BEST WEB LINKS (3) , DEFINITIONS (5)

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  1 - 10 of 29 in Reference & Learning << Previous   page 1 2 3   Next >>

Five best practices for working with CRM consultants
Amanda Malgeri, Assistant Editor | 10 Jun 2008
SPECIAL REPORT - We've outlined five best practices to help you form successful relationships with your CRM consultants and system integration partners
CRM ROI quiz
SearchCRM.com | 28 Jan 2008
QUIZ - There's still a lot to learn about ROI for CRM. Take this quiz to test your knowledge of ROI and read expert advice on how to get ROI from your CRM projects.
CRM software upgrades: Building a business case
Richard Smith, contributor | 27 Sep 2007
BUILDING A BUSINESS CASE SERIES - Learn how to build a business case for a CRM software upgrade.
CRM failures: A review of problems and horror stories
07 May 2007
CHAPTER DOWNLOAD - This chapter download on CRM failure offers stories of CRM implementations gone wrong.
Implementing a CRM strategy
Written by: Russ Lombardo | 12 Mar 2007
CHAPTER DOWNLOAD LIBRARY - In this guide to implementing a CRM strategy, you'll find out the basics of choosing and implementing CRM software.
Microsoft CRM
21 Dec 2006
ALL-IN-ONE GUIDES - Microsoft Dynamics CRM is a recent addition to the CRM midmarket, but it's already making headlines. This guide will get you up-to-date on all aspects of Microsoft CRM.
Open source CRM: Tips and techniques
Written by Bernard Golden; Reprinted with permission from Addison-Wesley | 29 Jun 2005
CHAPTER DOWNLOAD - This chapter gives an overview of open source CRM software, source code and the history and future of open source software.
Shopping for CRM systems
Written by: Francoise Tourniaire | 06 Mar 2007
CHAPTER DOWNLOAD LIBRARY - This chapter offers a look into how best to select the CRM software system that is right for your company.
Auditing your CRM software
Written by: Francoise Tourniaire | 06 Mar 2007
CHAPTER DOWNLOAD LIBRARY - Find tips on CRM planning and management and auditing your CRM system to find out if it's working.
Call center software: Performance improvement through technology
Written by: Jon Anton and R. Scott Davis | 22 Feb 2007
CHAPTER DOWNLOAD LIBRARY - This call center technology tip includes case studies that show performance metrics related to specific call center technology implementations.


  1 - 10 of 29 in Reference & Learning << Previous   page 1 2 3   Next >>

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