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| 1 - 8 of 8 in Reference & Learning |
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SaaS and On-Demand CRM Learning Guide
SearchCRM.com | 26 Oct 2007
LEARNING GUIDE - This is your best resource for making an informed decision about the pros and cons of hosted, on-demand and Software as a Service (SaaS) CRM. |
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Sales Force Automation Learning Guide
SearchCRM.com | 25 May 2006
LEARNING GUIDE - This guide introduces the fundamentals of sales force automation (SFA), offers expert advice on SFA and includes content on other sales-related topics. |
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Call Center Performance Management Learning Guide
Lauren K. Hoyt, Associate Editor, SearchCRM.com | 03 Aug 2007
LEARNING GUIDE - Performance management skills are essential, yet they aren't easy to master. As a call center manager, you are tested on all aspects of monitoring agents in the call center, including call center planning, developing agent ... |
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Customer Loyalty Learning Guide
SearchCRM.com editorial staff | 09 May 2007
LEARNING GUIDE - Customer loyalty and satisfaction are the focus of this learning guide from SearchCRM.com. |
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Call Center Manager Learning Guide
SearchCRM.com editorial staff | 04 May 2007
LEARNING GUIDE - This guide helps call center managers better understand the most critical issues in today's call centers -- from strategy to technology. |
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Business intelligence
SearchDataManagement.com | 29 Jan 2007
ALL-IN-ONE GUIDES - This business intelligence learning guide introduces business leaders to the fundamentals of business intelligence (BI), a key technology to enable the agile enterprise. |
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Data Quality Learning Guide
SearchDataManagement.com | 07 Apr 2006
LEARNING GUIDE - Here you'll find articles, white papers, advice and resources to help you better manage and leverage your company's data. From an introduction to data quality-related terms to understanding the innovations in tools and ... |
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| 1 - 8 of 8 in Reference & Learning |
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