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Sales force automation (SFA)


Whether you are implementing new sales technology or trying to refine sales performance metrics, it's important to make sure your sales strategy complements your overall CRM endeavors. Take advantage of CRM guru Liz Roche's knowledge to optimize the sales force at your organization.
IN THIS TOPIC:  EXPERT TECHNICAL ADVICE (20)

  EXPERT TECHNICAL ADVICE: 1 - 3 of 20
SALES FORCE AUTOMATION (SFA) EXPERTS
Liz Roche
Managing partner
ASK A QUESTION
Sales incentives for customer service representatives vs. sales representatives
14 Mar 2007
EXPERT ANSWER - One reader asks, "Can you offer some suggestions on effective sales incentive programs for call center agents?" Read Liz Roche's advice on providing incentives in this expert tip.
Evaluating sales force automation (SFA) software based on business requirements
14 Mar 2007
EXPERT ANSWER - Before you evaluate sales force automation (SFA) software, be sure to have good business requirements in place, Liz Roche cautions in this expert tip.
Sales methodology tips and techniques
03 Jan 2007
EXPERT ANSWER - Get started with a sales methodology in this expert tip from Liz Roche, salesforce automation expert.
VIEW ALL EXPERT TECHNICAL ADVICE ON SALES FORCE AUTOMATION (SFA)

SEE ALSO - Topics Related to Sales force automation (SFA): 
Evaluating CRM software, Customer loyalty, Building trust with customer strategy, Customer equity: Long-term and short-term, Call center software and call center management, CRM ROI, Call center software and metrics, Using SAP CRM, SaaS CRM vs. CRM on premise implementations, Using Microsoft CRM, Using Oracle/Siebel/PeopleSoft CRM, Customer experience management, CRM software for SMB


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