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Data quality management
Looking for information on data quality management and related topics? Visit this section for quality management news articles and data quality market research. Read about trends in data quality management and the data quality market, plus find news and market research on data quality. Read case studies to understand how organizations are managing data quality. Learn how to avoid data quality issues, the cost of data quality problems and how to handle violations. Also find information on customer data mining and matching customer data.
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Customer data crucial to consolidating CRM
SearchCRM.com | 15 Aug 2007
ARTICLE - Mergers and acquisitions can result in a tangle of CRM systems and customer information. One consulting firm relied on its partner and careful change management to get through.
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A true view of the customer requires data 'symbiosis'
Peppers & Rogers Group, special to SearchCRM.com | 02 Jan 2007
ARTICLE - Data quality is not enough by itself. Organizations need to complement it with data integration to preserve customer service and changing processes.
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| EXPERT TECHNICAL ADVICE: 1 - 3 of 9 |
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| REFERENCE & LEARNING: 1 - 3 of 5 |
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Data Quality Learning Guide
SearchDataManagement.com | 07 Apr 2006
LEARNING GUIDE - Here you'll find articles, white papers, advice and resources to help you better manage and leverage your company's data. From an introduction to data quality-related terms to understanding the innovations in tools and ... |
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Who says tech people can't be wordsmiths?
SearchCRM.com editorial staff | 02 Dec 2005
IT SNIGLETS - In the spirit of The Washington Post Style Invitational, SearchCRM.com has dreamt up a bunch of CRM IT sniglets. |
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Business Intelligence Learning Guide
SearchDataManagement Editorial Staff | 08 Jun 2006
LEARNING GUIDE - This guide introduces business leaders to the fundamentals of business intelligence. It provides a "quick start" through articles, case studies, white papers and expert advice. |
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The New Information Agenda: Do You Have One?
Published by: IBM | 09 May 2008
WHITE PAPER - The cost and complexity of managing increasing volumes of data and content, combined with the need to provide trusted information to every user for every transaction, is driving CIOs to rethink their approach to information delivery.
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| BEST WEB LINKS: 1 - 1 of 1 |
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Data: The dirtiest four-letter word in CRM
SearchCRM.com | 20 Jul 2004
BEST WEB LINK - This opinion column from SearchCRM.com editor Kerry Glance explores the question: Is bad data the real cause of CRM failure?
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dirty data
21 Sep 2004
WORD - In a data warehouse, dirty data is a database record that contains errors. Dirty data can be caused by a number of factors including duplicate records, incomplete or outdated data, and the improper parsing of record fields ...
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trouble ticket
01 Oct 2003
WORD - A trouble ticket (sometimes called a trouble report) is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problem. Trouble ticketing systems originated in manufacturing as a ...
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cooked data
04 Feb 2003
WORD - Cooked data is raw data after it has been processed - that is, extracted, organized, and perhaps analyzed and presented - for further use.
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