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Using Oracle/Siebel/PeopleSoft CRM
Looking for honest answers about how Oracle will absorb Siebel, PeopleSoft and other acquisitions? How about what this will mean for the CRM market in general? William Band, a member of the business process platform applications team at Forrester Research, has helped many clients make the right choice in their CRM vendor selection. He can also help you establish and validate a CRM strategy for success.
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| EXPERT TECHNICAL ADVICE: 1 - 3 of 26 |
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| USING ORACLE/SIEBEL/PEOPLESOFT CRM EXPERTS |
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William Band
Principal Analyst
ASK A QUESTION |
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SEE ALSO - Topics Related to Using Oracle/Siebel/PeopleSoft CRM:
Evaluating CRM software,
Customer loyalty,
Building trust with customer strategy,
Customer equity: Long-term and short-term,
Sales force automation (SFA),
Call center software and call center management,
CRM ROI,
Call center software and metrics,
Using SAP CRM,
SaaS CRM vs. CRM on premise implementations,
Using Microsoft CRM,
Customer experience management,
CRM software for SMB |
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