Software upgrades
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Software upgrades


Upgrading CRM software can be a complex endeavor. Learn about building a business case for a CRM upgrade and measuring ROI in this topic section. Read advice on choosing a consultant for a CRM upgrade and how to prepare users for the process. Discover how to conduct a CRM system and process audit to decide if the time is right for an upgrade. Find best practices for an upgrade and learn how to handle change management aspects following an upgrade. Read the latest news on CRM product upgrades, vendor consolidation and support costs. In this section you'll also find software demonstrations of new products from top vendors like Siebel, Oracle, SAP, RightNow, NetSuite and Salesforce.com. Learn the benefits of specific vendors, read upgrade case studies and learn tips for upgrading CRM software products from specific vendors. Also discover best practices for upgrading or migrating to Software as a Service (SaaS) or on-demand CRM. Find the resources you need to make the right decisions about upgrading here.
IN THIS TOPIC:  NEWS (20) , EXPERT TECHNICAL ADVICE (21) , REFERENCE & LEARNING (5) , DOWNLOADS (5)

  NEWS: 1 - 3 of 20
Microsoft Dynamics CRM 4.0: Special report
SearchCRM.com editorial staff | 20 Mar 2008
SPECIAL REPORT - Get the latest Microsoft Dynamics CRM 4.0 news and information. Browse recent headlines and expert advice and read exclusive coverage from Microsoft Convergence 2008.
Oracle adds single-tenant option to CRM On Demand
SearchCRM.com | 19 Feb 2008
ARTICLE - Oracle is making its on-demand CRM application available in a single-tenant environment, providing users with compliance or security concerns their own database.
Microsoft releases CRM 4.0, gears up for 2008, competition
SearchCRM.com | 18 Dec 2007
ARTICLE - As CRM buyers look to consolidate, replace or install CRM, Microsoft is banking on usability and multi-tenancy in 2008. Yet users should take care which companies they buy from.
VIEW ALL NEWS ON SOFTWARE UPGRADES

  EXPERT TECHNICAL ADVICE: 1 - 3 of 21
Should we upgrade to Microsoft CRM 4.0?
26 Mar 2008
EXPERT ANSWER - Is Microsoft CRM 4.0 worth upgrading? Find out in this expert response from Richard Smith.
Tips for migrating from Salesforce.com to Microsoft CRM
07 Nov 2007
EXPERT ANSWER - When migrating from Salesforce.com to Microsoft CRM, it is important to consider data cleansing and conversion, application configuration, customization and reporting.
Measuring ROI for a CRM upgrade
06 Nov 2007
EXPERT ANSWER - In this tip, learn how to measure the ROI of a CRM upgrade and how to analyze net tangible benefits, intangible benefits and risk.
VIEW ALL EXPERT TECHNICAL ADVICE ON SOFTWARE UPGRADES

  REFERENCE & LEARNING: 1 - 3 of 5
Five best practices for working with CRM consultants
Amanda Malgeri, Assistant Editor | 10 Jun 2008
SPECIAL REPORT - We've outlined five best practices to help you form successful relationships with your CRM consultants and system integration partners
CRM upgrades
27 Sep 2007
ALL-IN-ONE GUIDES - Navigating a CRM upgrade can be intimidating. Learn best practices for CRM upgrades in this All-in-One Guide.
Basic best practices for a CRM upgrade
Christine Cignoli, Associate Editor | 27 Sep 2007
PODCAST - Learn about the best practices in a CRM system or software upgrade in this podcast.
VIEW ALL REFERENCE & LEARNING ON SOFTWARE UPGRADES

  DOWNLOADS: 1 - 3 of 5
SAP CRM 2006s demonstration screencast
29 Jun 2007
CRM SOFTWARE DEMOS - The screencast provides a demo of SAP's 2006s CRM product.
Salesforce.com CRM demonstration screencast
29 Jun 2007
CRM SOFTWARE DEMOS - This screencast features a brief demo of Salesforce.com's CRM software.
Oracle Siebel On Demand CRM demonstration screencast
29 Jun 2007
CRM SOFTWARE DEMOS - This brief screencast provides a demonstration of Oracle's Siebel CRM On Demand software.
VIEW ALL DOWNLOADS ON SOFTWARE UPGRADES

SEE ALSO - Topics Related to Software upgrades: 
CRM implementation, CRM ROI, CRM strategy, CRM industry news


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