Traditional CRM software has its benefits, but sometimes CRM works best if it's tailor-made by industry. Learn about vertical-specific software solutions in this topic section and find case studies and best practices to help you manage vertical software in your organization.
Government warming to on-demand CRM
SearchCRM.com | 07 Sep 2007 ARTICLE - Advances in security and integration, as well as general acceptance of the model, has public agencies turning to Software as a Service.
Government looks to CRM with Citizen Relationship Management
SearchCRM.com | 17 Aug 2007 ARTICLE - Government agencies are beginning to embrace business concepts and are increasingly turning to CRM to modernize legacy systems and treat citizens as customers.
CRM: Financial services firms take a fresh look
SearchCRM.com | 05 Apr 2007 ARTICLE - Consolidation in the financial services industry and stringent regulations are driving institutions to improve processes with CRM.
Salesforce automation in vertical industries
04 Dec 2006 EXPERT ANSWER - Learn why SFA software is not being customized by industry and why the secrets to SFA adoption have very little to do with industry specificity in this expert tip by Liz Roche.
Siebel Speaker Series: 'Build heritage' challenges vertical success
Submitted By: SearchCRM.com | 30 Apr 2004 TIP - What's the biggest challenge that companies face implementing CRM software designed for specific industries? Siebel's vertical market guru says it's a do-it-yourself mentality.
CRM for financial services quiz answers
SearchCRM.com | 20 Apr 2007 QUIZ - Looking for answers to SearchCRM.com's quiz on financial services? Read the answers plus detailed information from our most popular news articles on industry-specific CRM here.
CRM for financial services quiz
Lauren K. Hoyt, Associate Editor | 20 Apr 2007 QUIZ - This quiz features questions on how vertical CRM is changing the industry and how many financial institutions are having success with CRM.
Getting vertical with CRM
08 Feb 2004 FEATURED TOPIC - Top CRM vendors are narrowing their approach to CRM, but are these industry-specific offerings the best fit for your organization? Find out more here.
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