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Open source CRM software Research open source CRM options with the news and advice in this topic section. Learn about the best open source software for CRM and find out which open source software is user friendly. Read expert advice to help you decide if open source is right for your organization. Learn the advantages and disadvantages of open source CRM, including the advantages and disadvantages of the SugarCRM product line. Find out how open source CRM compares to SaaS CRM and how contact centers are using open source software. Read expert advice about cost savings with open source CRM software. Find tips and techniques for implementing, using and managing open source software. Test your knowledge of open source vendors with our quiz and get an overview of open source CRM with a comprehensive learning guide.



IN THIS TOPIC:	NEWS (17) , EXPERT TECHNICAL ADVICE (6) , REFERENCE & LEARNING (11) , WEBCASTS (1)


NEWS: 1 - 3 of 17


	SugarCRM CEO: 'In a way, open source and the cloud are the same thing' SearchCRM.com \| 17 Feb 2009 ARTICLE - Fresh off SugarCRM's annual customer and developer conference, CEO John Roberts discussed his company's progress and developments with mobile and cloud computing.


	Contact centers opening to open source SearchCRM.com \| 24 Jan 2007 ARTICLE - While open source has made headway in the CRM market with SFA, it's taking longer to penetrate the contact center. That's slowly changing, particularly with outsourcers.


	Open source CRM hits milestone, still trails SaaS SearchCRM.com \| 20 Dec 2006 ARTICLE - SugarCRM has reached 1,000 customer with its open source CRM application and counts Starbucks as a customer, but it may not be the disruptive force experts predicted.


	VIEW ALL NEWS ON OPEN SOURCE CRM SOFTWARE


EXPERT TECHNICAL ADVICE: 1 - 3 of 6


	Overview of open source call center software 26 Jan 2009 EXPERT ANSWER - Get an overview of open source call center software and learn about open source software vendors and open source telephony systems on the market.


	Tips and best practices for implementing open source CRM 06 Jan 2009 EXPERT ANSWER - When implementing open source CRM, pay attention to budget and functionality, as well as other CRM implementation best practices, says expert Richard Boardman.


	Will open source CRM software mean cost savings? 01 Feb 2007 EXPERT ANSWER - Read Jim Berkowitz's advice for SMBs debating open source CRM software in this expert tip.


	VIEW ALL EXPERT TECHNICAL ADVICE ON OPEN SOURCE CRM SOFTWARE


REFERENCE & LEARNING: 1 - 3 of 11


	Open source CRM tutorial SearchCRM.com editorial staff \| 20 Feb 2009 LEARNING GUIDE - Get an overview of open source CRM software and learn about the advantages and disadvantages of open source software and the open source business model.


	Finding open source software Written by: Bernard Golden \| 13 Jan 2009 CHAPTER DOWNLOAD - In this chapter you'll learn how to find open source products via open source portals, individual product websites and commercial distributions


	Using open source software Written by: Bernard Golden \| 13 Jan 2009 CHAPTER DOWNLOAD - In this chapter, learn about the advantages and disadvantages of open source software communities.


	VIEW ALL REFERENCE & LEARNING ON OPEN SOURCE CRM SOFTWARE


WEBCASTS: 1 - 1 of 1

Improving Sales Effectiveness with Commercial Open Source CRM - Vendor Webcast

		VIEW WEBCAST

PREMIERED:	23 MAR 2006, 14:00 EST (19:00, GMT)
SUMMARY:	During this Webcast, industry leaders will discuss the current and future trends in sales effectiveness, explain the business and technical benefits of open source business applications and explore how Commercial Open Source - the next generation CRM solution – delivers faster business results at a lower cost.


	VIEW ALL WEBCASTS ON OPEN SOURCE CRM SOFTWARE

SEE ALSO - Topics Related to Open source CRM software:
Evaluating CRM software, Mobile CRM software, Small business CRM, Vertical CRM software

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