Sam Taylor, CEO of the Oriental Trading Co., sought to make the company customer-centric by re-launching customer reviews, which earned it a customer service excellence award from Gartner and Peppers&Rogers.
Gartner's 2015 Magic Quadrant report on business intelligence says more users are gravitating toward decentralized BI platforms -- leaving IT teams trying to catch up on governance.
In a book excerpt, Krish Krishnan and Shawn Rogers explore how organizations can take advantage of insights provided by social business intelligence.
Tableau's latest release looks to speed up visualizations, while Platfora is hoping analytics can shine a light on cybersecurity threats.
Database expert Craig S. Mullins examines the pros and cons of the in-memory database management system, and the criteria you should consider during the request-for-proposal and evaluation period.
In a Q&A, consultant and author Judith Hurwitz discusses the use of cognitive computing systems in big data and analytics applications The word: It's early, but there's a lot of potential.
Hadoop and big data technologies may grab headlines, but there's still a place for traditional data warehousing skills, according to careers expert Matt Mueller.
Based on SAP Fiori, the new UI and Ariba Mobile app are intended to bring a richer user experience to B2B procurement.
Organizations looking for a new HR system might want to take a closer look at the features and functionality in SuccessFactors' Employee Central.
Learn how to handle business processes involving free samples or goods with no commercial value in SAP ERP.
Shyam Nath will present on the Internet of Things, business intelligence and the analytics cloud at this year's Collaborate 15 conference.
Las Vegas is an analytics-driven city. With the rarity of cities collecting data like Las Vegas does, Oracle has an interest in Raghav Venkat's data.
Michael Brown thinks that the Collaborate conference has gotten away from its roots in education. At Collaborate 15, he is presenting sessions for new users and experienced ones.
Developers can build Web or back-end applications in Elastic Beanstalk. Once the apps are up and running, they can use the dashboard to monitor their health.
Our company is developing mobile apps and looking into DynamoDB. What are the benefits of using the database service with mobile apps?
To get an actual cost of public cloud, look at more than just price per instance. Factor in security, types of service and network costs as well.
MBaaS has gained currency as a way to create more cohesive mobile experiences for Web users.
An ERP upgrade sent a manufacturer's existing company culture into a tailspin. Would paper processes or digitization prevail?
An ERP implementation nearly goes off the rails when employees buck digitization, centralization and a shift from paper-based processes.