Sam Taylor, CEO of the Oriental Trading Co., sought to make the company customer-centric by re-launching customer reviews, which earned it a customer service excellence award from Gartner and Peppers&Rogers.
Everyone knows executive support for analytics initiatives is important, but CEOs are starting to get behind analytics like never before.
Self-service business intelligence and analytics tools require thoughtful deployment plans to get business users to willingly integrate them into operational workflows.
Organizations have found that they can't just jump into a data lake -- it requires a strategic approach to building an architecture that can support it.
Companies in all industries can benefit from a master data management program, advises MDM expert Anne Marie Smith. Learn how to enhance yours.
A data lake may seem like a clear choice -- deposit all your data in a Hadoop repository for analytics uses -- but navigating those IT waters isn't so simple, consultant Wayne Eckerson says.
As relational database management systems handle more and more data, a strategic approach to data modeling has become vital.
Three case studies demonstrate that Hybris can be an effective platform for multi-brand companies wanting to improve customer experience.
This excerpt from 'Implementing SAP HANA, 2nd Edition,' explains the ins and outs of row and column storage, and how SAP HANA's approach to data storage can improve compression and performance.
Despite the newness of SAP's S/4HANA, some companies are wasting no time to implement the product. Others are taking a wait-and-see attitude.
Oracle Big Data Discovery may be what organizations need to address big data challenges, but the all-in-one product is still in its infancy.
Java was released 20 years ago this week, but Oracle isn't only looking back. Java 9 is due for release in 2016 with a variety of new features, including some from the OpenJDK project.
In this podcast, SearchOracle's Jessica Sirkin details the main discussion topic at the Collaborate 15 conference, where Oracle's cloud services push was on the top of people's minds.
Cloud integration partners come in all sizes. Determining the right fit means understanding the strengths and weaknesses of each option.
AWS has improved its security features and offers a slew of resources for hardening its cloud. But admins still play a part in preventing breaches.
As the cloud evolution continues, IT professionals struggle to keep pace. The new AWS Educate service aims to train the future cloud workforce.
Cloud file sharing has been a boon for remote collaboration. Now file-sharing apps are poised to help users manage content for mobile experiences.
Companies often want a single interface for managing digital assets, but niche solutions for specific tasks remain the norm for highly specialized DAM software.
Cities like Palo Alto have launched IoT initiatives that are designed to improve citizens' lives and curb traffic congestion and water usage.