SearchCRM.com at Microsoft Convergence 2009
SearchCRM.com at Microsoft Convergence 2009
date:Mar 16, 2009More on SearchCRM.com at Microsoft Convergence 2009
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CRM is not dead
VIDEO - In this video from the Gartner CRM Summit, Scott Nelson, an analyst with Gartner, explains CRM's past and its promise for the future.( Sep 16, 2008 )
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How to ensure CRM implementation success
Answer - Find out what taking on a new on-premise or SaaS CRM product entails, and what the benchmarks and best practices are for a CRM implementation success.( Nov 23, 2009 )
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Siemens’ long journey to CRM: Custom to SAP to Oracle and more
News - At one point, Siemens had 500 CRM systems across the company. It has tried custom development, SAP and now Oracle CRM in an attempt to standardize.( Oct 20, 2009 )
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Oracle CRM veterans offer a few innovative deployment tips
News - Presenters at Oracle OpenWorld offered up a few innovative tips for ensuring a successful CRM implementation.( Oct 12, 2009 | Voices of CRM )
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SaaS CRM integration programs require business involvement, not just IT
News - SaaS CRM was brought into many companies by sales divisions circumventing IT. But if they want integration with other systems, IT can't help without business input, experts say.( Aug 27, 2009 )
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Weighing benefits, risks of upgrading Oracle CRM in a down economy
Answer - What are the risks of upgrading Oracle CRM in a down economy? Read risk assessment tips from Forrester Research and help determine how long it will take to get ROI from an Oracle CRM upgrade.( Jul 29, 2009 )