CRM industry news

  • November 01, 2005 01 Nov'05

    Should Microsoft buy Siebel?

    While Oracle is already well on its way to acquiring the CRM vendor, Forrester Research thinks Microsoft should step in and make its own offer.

  • October 27, 2005 27 Oct'05

    SAP exec: No fear of Oracle as SAP looks ahead with CRM, ESA

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    NEWTOWN SQUARE, Pa. -- SAP America chief Bill McDermott is always on the run. After meeting with potential ...

  • October 26, 2005 26 Oct'05

    Siebel beats the SOA drum, threatens SAP

    On the verge of merging with Oracle, Siebel Systems announced plans to launch new tools that join Web services with CRM component customization and business processes.

  • October 20, 2005 20 Oct'05

    Siebel -- The end of an era

    As Siebel CustomerWorld drew to a close, so too did Siebel itself, but Oracle's president was on hand to assure customers.

  • October 18, 2005 18 Oct'05

    As acquisition looms, Siebel continues development

    While the leader in the CRM market will likely be acquired in a few months, that hasn't stopped Siebel executives from promising development -- and answering questions.

  • October 10, 2005 10 Oct'05

    Dashboards -- Not just for executives

    New customization features are making dashboard technology more common in cubicles -- not just corner offices.

  • October 06, 2005 06 Oct'05

    PeopleSoft upgrades come with Oracle pledge of continued support

    Despite some continuing criticism of Project Fusion, Oracle executives were out in force yesterday pledging long-term support for two new PeopleSoft supply chain management apps.

  • September 30, 2005 30 Sep'05

    About's 2005 CRM Products of the Year Awards

    Here you'll general information about's 2005 Products of the Year Awards.

  • September 22, 2005 22 Sep'05

    Ellison promises verticals, open standards

    CEO Larry Ellison's OpenWorld keynote speech included ambitious plans for vertical offerings, open standards, BI and automation.

  • September 14, 2005 14 Sep'05

    Siebel deal leaves CRM users wondering

    In the wake of the news that Oracle intends to purchase Siebel for $5.85 billion, Siebel's customers are left to wonder about the long-term future of their applications.

  • September 12, 2005 12 Sep'05

    Oracle to buy CRM juggernaut Siebel

    Oracle will become the world's largest provider of customer relationship management software once it completes this $5.85 billion deal.

  • September 12, 2005 12 Sep'05

    Oracle-Siebel: The competition reacts

    Today's announcement that Oracle will purchase Siebel Systems for $5.85 billion brought swift reaction from its CRM competition.

  • September 08, 2005 08 Sep'05

    Microsoft rebrands CRM, hints at hosted

    Microsoft CRM customers and partners face another change as the company unveils plans to unify and rebrand its Business Solutions products into one package for the midmarket.

  • September 06, 2005 06 Sep'05

    SAP touts mySAP wins

    SAP is strengthening its presence in the Asia-Pacific region, with sales of its retail software increasing in India and China.

  • August 24, 2005 24 Aug'05

    SAP overtakes Siebel in CRM revenue

    The debate rages over who is tops in CRM. AMR Research says it's SAP.