CRM industry news

  • March 24, 2004 24 Mar'04

    SAP's CRM chief: We're No. 1

    SAP AG says it has CRM momentum on its side. Analysts widely credit last year's mySAP CRM 4.0 release with closing the functional gap with Siebel ...

  • March 24, 2004 24 Mar'04

    Aberdeen overhauls its CRM practice

    A few months after losing several CRM analysts, the researcher has added a CRM consultancy and a well-known industry name.

  • March 18, 2004 18 Mar'04

    PeopleSoft follows through on World enhancements pledge

    PeopleSoft's new enhancements to its J.D. Edwards product lines is good news to users and analysts, but the changes won't necessarily entice new users to move onto EnterpriseOne or World.

  • March 08, 2004 08 Mar'04

    PeopleSoft's top CRM exec departs

    Joe Davis has left PeopleSoft and landed a job as a CEO.

  • February 25, 2004 25 Feb'04

    Siebel Speaker Series: Is ERM the next CRM?

    If you listen to Siebel Systems Inc., employee relationship management (ERM) is following the same growth path as its big brother, CRM. San Mateo, Calif.-based Siebel is so bullish on ERM that it has teams dedicated to developing and selling the ...

  • February 23, 2004 23 Feb'04

    PeopleSoft proxy mailing urges investors to reject Oracle

    PeopleSoft has fired off a letter to shareholders that makes its case for remaining an independent company.

  • February 18, 2004 18 Feb'04

    Oracle sends letter to PeopleSoft shareholders

    The letter lays out its takeover argument and lashes out at PeopleSoft's management for devising "schemes to further entrench and enrich themselves at [shareholder] expense."

  • February 18, 2004 18 Feb'04

    CRM to keep chugging along

    A new report weighs in on how hosting, midmarket growth and vendor consolidation will affect the CRM market.

  • February 16, 2004 16 Feb'04

    Smart CRM East

    Here's a complete look at our coverage of Smart CRM East, a conference sponsored by TechTarget and Peppers & Rogers Group.

  • February 05, 2004 05 Feb'04

    Wait-and-see time for PeopleSoft users

    What will Oracle's ramped-up offer mean for PeopleSoft customers? Some share their purchasing plans in the wake of this latest takeover twist.

  • February 04, 2004 04 Feb'04

    Oracle raises stakes for PeopleSoft

    It's now offering investors $26 per share, nearly a 19% premium over the stock's closing price on Tuesday.

  • January 29, 2004 29 Jan'04

    Are, Siebel heading for a rumble?

    Two hosted-CRM providers made announcements designed to attract new customers. As they butt heads more frequently, one analyst says, things could start to get ugly.

  • January 26, 2004 26 Jan'04

    Survey: IT spending back from the dead

    TechTarget's exclusive 2004 spending research found that many of the nearly 750 IT professionals surveyed have some reason for optimism.

  • January 20, 2004 20 Jan'04

    Siebel to acquire hosted telephony firm

    Siebel plans to buy Ineto Services and incorporate its technology with its recently released CRM OnDemand offering.

  • January 13, 2004 13 Jan'04

    Former Vantive CEO sees return to 'positive cycle' of early '90s

    John Luongo is back in the game. After pursuing a second undergraduate degree and spending some quality time with his family, the 26th employee at Oracle Corp. and the former president and CEO of Vantive Corp. (before it was sold to PeopleSoft Inc.)...