CRM industry news
- November 12, 2003
It has launched an unsolicited takeover bid for its midmarket CRM competitor, roughly one month after Pivotal announced it would be acquired by Oak Investment Partners.
- November 10, 2003
Its new telecommunications-specific customer service suite is out, just as a new federal regulation could lead to increased customer churn.
- November 04, 2003
Siebel announced Tuesday that it has completed its acquisition of hosted provider UpShot.
- October 23, 2003
PeopleSoft reported a loss of 2 cents per share for the third quarter, but the software maker's earnings were higher than originally expected. In an earnings call today, CEO Craig Conway talked about how his company's numbers were affected by ...
- October 16, 2003
Siebel Systems surprised the market by announcing acquisition plans hosted CRM provider UpShot Corp. -- a potential rival of Siebel OnDemand. Experts say it's a wise decision.
- October 15, 2003
Two weeks after unveiling its own hosted software, the CRM market leader is buying out hosted provider UpShot. And that's not the only acquisition it made.
- October 13, 2003
PeopleSoft investors now have until Dec. 31 to tender their shares, as both sides wait for antitrust authorities to weigh in.
- October 10, 2003
At the User Week conference, Siebel execs gave customers a peek at Siebel 7.7, the company's upcoming CRM software, due to ship in mid-2004.
- October 08, 2003
A private equity firm will acquire midmarket CRM vendor Pivotal at the same time that Pivotal joins forces with customer service software firm Talisma.
- October 08, 2003
The business intelligence giant has bought out Marketmax, an advanced retail planning and merchandise intelligence software firm.
- September 18, 2003
The hosted CRM and accounting provider is now called NetSuite, the same name as its retooled flagship offering.
- September 11, 2003
Oracle Corp. Executive Vice President Charles Phillips told reporters at OracleWorld that Oracle is unwavering in its determination to acquire PeopleSoft and its coveted customers, but the company won't raise its bid.
- September 08, 2003
Information Builders adds an ETL tool; SAS finds more danger in dirty data; hosted CRM catches on; Sanctum brings peace of mind to PeopleSoft shops.
- September 05, 2003
PeopleSoft upped financial estimates, confirmed layoffs loom and made good on promises for three product lines. Oracle chimed in, giving investors more time to tender their shares.
- September 04, 2003
After some slow summer weeks, Oracle is once again trying to drum up support for its PeopleSoft takeover plan. It once again tried to allay customer fears in an online meeting.