CRM industry news
- May 09, 2007
The latest release of the Oracle E-Business Suite has better usability and features elements borrowed from Siebel. But who will upgrade?
- April 25, 2007
At last year's Sapphire conference, SAP announced a revamped user interface, but it is still not widely available. Meanwhile, CRM competitors continue to focus on usability.
- April 24, 2007
With its acquisition of Loyalty Matrix, Responsys is taking the first step to becoming an on-demand marketing suite.
- April 23, 2007
With its Platform Edition, users can deploy on-demand applications from the company's AppExchange without buying an underlying CRM license.
- April 18, 2007
CDC has added Saratoga to its portfolio of CRM companies. Saratoga joins other recent acquisitions Pivotal and Respond.
- April 14, 2007
The two cloud computing giants are bringing their business applications together in a move that provides an on-demand alternative to Microsoft.
- April 05, 2007
Consolidation in the financial services industry and stringent regulations are driving institutions to improve processes with CRM. Analysts don't expect that to change anytime soon.
- April 04, 2007
Get the top headlines on CRM for financial services here. Find out more about the top news about CRM and its place in this vertical industry.
- March 16, 2007
This collection of the top five Microsoft CRM headlines and breaking news from Microsoft Convergence covers Microsoft's acquisitions, plans for Vista and upgrades to its CRM software. Browse the latest Microsoft news to keep up on the software ...
- March 15, 2007
Microsoft unveiled some of the new features in its forthcoming Titan release, which includes a multi-tenant on-demand application.
- March 14, 2007
A CRM user attending Microsoft Convergence brought service and marketing metrics from his old job to ensure CRM success at his new one.
- March 13, 2007
At its annual Convergence conference, Microsoft continued to tout usability and flexibility in CRM as user adoption remains a key CRM hurdle.
- March 08, 2007
Forrester's ranking of the midmarket CRM software vendors comes as research firms are predicting big things in the CRM midmarket and with SaaS.
- January 31, 2007
Oracle today detailed enhancements to five of its products at once, upgrading Siebel, PeopleSoft, JD Edwards and the E-Business Suite as part of its Applications Unlimited program.
- January 10, 2007
Heralding the "portable model," which allows customers to switch between hosted, SaaS or on-premise CRM with the same metadata, Microsoft is releasing CRM Live to its TAP.