Small business CRM
- November 08, 2011
Industry consultant and CRM Idol judge Denis Pombriant shares his thoughts on the evaluation process that picked the top new CRM applications in the market.
- October 17, 2011
SugarCRM teams up with IBM and is counting on an extended IBM partnership to bring in more mainstream business.
- January 03, 2011
SearchCRM.com experts forecast what's in store for 2011 and the evolution of social CRM, mobile and the customer experience is something they can agree on.
- June 24, 2010
Once again, SAP and Siebel top the ranks of CRM vendors, but competitors are closing in quickly, meaning that buyers need to be even more careful with purchasing decisions.
- February 27, 2004
After some struggles in 2003, Onyx and Pivotal are looking for fresh starts.
- December 08, 2003
In a new Gartner survey, small and midsized companies reveal their CRM successes and rate the vendors that best meet their needs.
- November 12, 2003
PeopleSoft has made its first update to the EnterpriseOne software line since the J.D. Edwards acquisition. Enhancements touch on global support and usability issues.
- October 07, 2003
A small-market battle is on for the estimated 98% of businesses in North America that do not have CRM operations in place.
- June 03, 2003
There's no question that PeopleSoft Inc.'s acquisition of Denver-based J.D. Edwards & Company will create an enterprise applications force to be reckoned with. The companies have a combined $2.8 billion in revenue, 13,000 employees and 11,000 ...
- April 28, 2003
Gartner has released its Magic Quadrant rankings for the CRM midmarket. While Microsoft hasn't claimed a leadership role just yet, Gartner says to watch out for the CRM newcomers.
- April 14, 2003
Recognizing the buying power of midsized companies, PeopleSoft today is releasing 13 new applications built for them -- including some new CRM tools.
- March 26, 2003
A new joint offering from IBM and Onyx Software should prove a staunch competitor for other vendors in the hosted CRM space. Among the selling points are increased levels of customization compared with other services, as well as a migration path to ...
- October 24, 2002
Siebel, the leader in enterprise CRM deployments, is also going after the upper end of the CRM mid-market. The question for users is whether Siebel's software meets their needs.
- August 27, 2002
PeopleSoft has announced a partnership designed to score points in the mid-market, where Microsoft is preparing to make its entrance.
- May 22, 2002
Time was when dot-coms were the main application service provider (ASP) customers. But Salesforce.com is extending the ASP model's reach in the CRM arena.