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1. Growth rate for mobile CRM

Learn the response to the first question in's exclusive mobile CRM quiz. Read the answer and more detailed information on mobile vendors and SFA.

1. Growth rate for mobile CRM

True or False? Some experts predict that by 2010, mobile CRM will exceed the growth rates of traditional CRM.

a) True
b) False


According to a report, Mobile CRM makes its move by Sue Hildreth, Gartner expects continued strong annual growth in mobile CRM -- predicting sales of around 40% to 60% for the next two to three years.

Additionally, a report released in December 2005 by the London-based research firm Visiongain predicted that mobile CRM will exceed the growth rates of traditional CRM and account for 20% of all CRM revenue by 2010.

As of December 2005, mobile CRM accounted for less than 10% of total CRM revenue.

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This was last published in June 2006

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