9. SugarCRM's on-demand options
True or False? SugarCRM offers both an on-demand option for customers hosting the data center at its own site, or the option to pay for the licenses and host the application at its own location.
For global accounting firm BDO Seidman LLP, when it came time to connect its corporate offices to its network of independent alliance accounting firms across the country, a flexible application was a must. The Chicago-based firm selected an application from Cupertino, Calif.-based SugarCRM Inc.
"SugarCRM's open source heritage was not a large factor for BDO, which also looked at traditional midmarket CRM applications like SalesLogix and Microsoft CRM. BDO Seidman contracted with SugarCRM to do the customization work it needed. While SugarCRM offers an on-demand option for customers hosting the data center at its own site, BDO has elected to pay for the licenses and host the application at its own location, ultimately allowing alliance partners to access the application remotely. Partners will have access to a version of SugarCRM with limited functionality, Kozikowski said. BDO Seidman will have the full Professional Edition functionality."