Quizzes

Call center software

Speech analytics technology quiz

As more call centers become familiar with speech analytics, the technology is still developing and maturing. The uses for speech analytics continue to expand and new functionality is enabling the use of speech analytics beyond the walls of the call ... Continue Reading
Employee self service quiz answers

Employee self service (ESS) is an up-and-coming technology that can help employees perform routine tasks and assist customers more quickly. Find the answers to SearchCRM.com's employee self service quiz here. Continue Reading
Hosted call center quiz answers

Looking for a cheat sheet to SearchCRM.com's Hosted call center quiz? Read answers and get detailed information on all related CRM topics including hosted CRM vendors and selecting and managing software as a service (SaaS) technology. Continue Reading

What the Tableau Hyper engine does and how it was developed

Tableau's new Hyper data engine is designed to boost processing speeds in its BI and data visualization software. Making it work ...

Deep learning in big data analytics with Sisense Hunch

Sisense Hunch, a new Sisense BI tool, enables big data analytics for IoT devices by using deep learning to automatically extract ...

How Morgan Stanley scaled up Tableau self-service analytics

Morgan Stanley wanted to empower users to make data-driven decisions. A Tableau analytics platform was the answer. The problem: ...

SearchDataManagement

SearchSAP

SAP intelligent enterprise requires new skills from partners

SAP partners need to change their thinking if they're going to enable the 'intelligent enterprise.' That was the big message from...

How good is SAP Cloud Platform integration with non-SAP apps?

An analyst and a user say SAP partners continue to release adapters for specific applications, filling in gaps in SAP's offerings...

SAP Cloud Platform is the glue for the SAP intelligent enterprise

Here's how SAP Cloud Platform makes the connection between applications and technologies to enable the intelligent enterprise and...

SearchOracle

DataScience.com set to drive Oracle cloud analytics efforts

Oracle's cloud strategy includes machine learning jobs that differ from the usual SQL analytics. The company is turning to its ...

Oracle Cloud IaaS security gets superhero status from Ellison

TechTarget editors discuss security updates to Oracle Cloud Infrastructure and company leader Larry Ellison's vivid depiction of ...

What the 3 versions of Oracle Cloud at Customer offer users

Oracle's Cloud at Customer service lets users run its cloud technologies in their data centers. Here's what users get in the ...

SearchAWS

AWS enterprise strategy targets industry verticals

AWS could soon add services specialized for industries such as healthcare and finance. It might be lucrative, but not everyone ...

COBOL applications can go serverless on AWS Lambda

More business-critical applications can now move to a serverless architecture in the cloud with the arrival of COBOL support in ...

AWS' enterprise efforts shift to prescriptive services

AWS gives users plenty of options, but with that diversity comes complexity. In response, the cloud vendor is poised to move into...

SearchContentManagement

5 benefits of PowerApps forms for SharePoint

Microsoft PowerApps has been around since 2015, but it is just now beginning to beat out its predecessor, InfoPath -- originally ...

Checking all the boxes: What to look for in an ECM platform

Before deciding on an ECM platform, create a list of must-have features the ECM applications must offer. What's a must-have ...

How to set up SharePoint Online in 9 steps

CIOs need to continually monitor and adapt to SharePoint Online's changes, avoiding common pitfalls to ensure a successful and ...

SearchSalesforce

Customer service AI tools can improve contact center

By adding AI to its Salesforce Service Cloud integration, Nokia is trying to bring a proactive approach to customer service, ...

Managers learn AI basics with Salesforce Einstein Discovery

With many successes and failures, companies create their own AI apps with the use of Einstein Discovery. Users discuss their ...

Salesforce Circles of Success help SMBs get up to speed

Circles of Success participants connect with other Salesforce users to swap challenges, tips and tricks for rolling out the ...

Quizzes

Quizzes

Call center software

Speech analytics technology quiz

Employee self service quiz answers

Hosted call center quiz answers

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SearchBusinessAnalytics

What the Tableau Hyper engine does and how it was developed

Deep learning in big data analytics with Sisense Hunch

How Morgan Stanley scaled up Tableau self-service analytics

SearchDataManagement

HR makes major strides toward improving employee engagement

Don't let blockchain complexity bog down business applications

Amazon Timestream, QLDB aim to grab more DBMS users for AWS

SearchSAP

SAP intelligent enterprise requires new skills from partners

How good is SAP Cloud Platform integration with non-SAP apps?

SAP Cloud Platform is the glue for the SAP intelligent enterprise

SearchOracle

DataScience.com set to drive Oracle cloud analytics efforts

Oracle Cloud IaaS security gets superhero status from Ellison

What the 3 versions of Oracle Cloud at Customer offer users

SearchAWS

AWS enterprise strategy targets industry verticals

COBOL applications can go serverless on AWS Lambda

AWS' enterprise efforts shift to prescriptive services

SearchContentManagement

5 benefits of PowerApps forms for SharePoint

Checking all the boxes: What to look for in an ECM platform

How to set up SharePoint Online in 9 steps

SearchSalesforce

Customer service AI tools can improve contact center

Managers learn AI basics with Salesforce Einstein Discovery

Salesforce Circles of Success help SMBs get up to speed