Quizzes

Marketing management and strategy

Understanding the virtual call center trend: Quiz

Organizations across all industries are deploying virtual call centers in an effort to cut costs and improve the customer experience. Now, advances in Voice over Internet Protocol (VoIP) technology and on-demand call center applications have made it... Continue Reading
Web 2.0 and CRM quiz answers

Test yourself on Web 2.0 and social networking and how this technology is impacting CRM, with the answers to SearchCRM.com's quiz. Continue Reading
"Do not call" quiz

Need to brush up on "do not call" regulations? This quiz tests your knowledge of the history behind the National Do Not Call Registry and its impact on the call center industry. Continue Reading
Call center interactive voice response (IVR) system quiz answers

Find out how you did on SearchCRM.com's call center IVR system quiz with these answers. Continue Reading
CRM for financial services quiz answers

Looking for answers to SearchCRM.com's quiz on financial services? Read the answers plus detailed information from our most popular news articles on industry-specific CRM here. Continue Reading

4. Open source for the SMB?

Learn the response to the fourth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
Open source CRM vendors quiz answers

Looking for a cheat sheet to SearchCRM.com's Open source CRM quiz? Read answers and get detailed information on all related CRM topics, including open source CRM vendors and selecting and managing open source technology. Continue Reading
5. Preparing for an open source implementation

Learn the response to the fifth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
6. Open source adoption rate

Learn the response to the sixth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
9. SugarCRM's on-demand options

Learn the response to the ninth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
10. Open source deployments

Learn the response to the tenth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading

2. Open source progression

Learn the response to the second question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
1. Benefits of open source technology

Learn the response to the first question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
8. Vendors of open source CRM products

Learn the response to the eighth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
7. Top open source vendors

Learn the response to the seventh question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading

Tableau's new Hyper data engine is designed to boost processing speeds in its BI and data visualization software. Making it work ...

Sisense Hunch, a new Sisense BI tool, enables big data analytics for IoT devices by using deep learning to automatically extract ...

Morgan Stanley wanted to empower users to make data-driven decisions. A Tableau analytics platform was the answer. The problem: ...

SAP partners need to change their thinking if they're going to enable the 'intelligent enterprise.' That was the big message from...

An analyst and a user say SAP partners continue to release adapters for specific applications, filling in gaps in SAP's offerings...

Here's how SAP Cloud Platform makes the connection between applications and technologies to enable the intelligent enterprise and...

Oracle's cloud strategy includes machine learning jobs that differ from the usual SQL analytics. The company is turning to its ...

TechTarget editors discuss security updates to Oracle Cloud Infrastructure and company leader Larry Ellison's vivid depiction of ...

Oracle's Cloud at Customer service lets users run its cloud technologies in their data centers. Here's what users get in the ...

AWS could soon add services specialized for industries such as healthcare and finance. It might be lucrative, but not everyone ...

More business-critical applications can now move to a serverless architecture in the cloud with the arrival of COBOL support in ...

AWS gives users plenty of options, but with that diversity comes complexity. In response, the cloud vendor is poised to move into...

Microsoft PowerApps has been around since 2015, but it is just now beginning to beat out its predecessor, InfoPath -- originally ...

Before deciding on an ECM platform, create a list of must-have features the ECM applications must offer. What's a must-have ...

CIOs need to continually monitor and adapt to SharePoint Online's changes, avoiding common pitfalls to ensure a successful and ...

By adding AI to its Salesforce Service Cloud integration, Nokia is trying to bring a proactive approach to customer service, ...

With many successes and failures, companies create their own AI apps with the use of Einstein Discovery. Users discuss their ...

Circles of Success participants connect with other Salesforce users to swap challenges, tips and tricks for rolling out the ...