CRM and marketing

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  • Loyalty rewards program fuels convenience store's CX

    Since launching a loyalty rewards program last year, convenience store and gas station Yesway has driven 45.2% of loyalty members from the pump to the store. Continue Reading

  • ToS;DR

    ToS;DR is a user rights initiative that breaks down good and bad points about the terms of service (ToS) and privacy policies for prominent websites and gives them an overall rating from Class A (very good) to Class E (very bad). Continue Reading

  • deplatform

    To deplatform someone is to remove their access to a channel for delivering messages to an audience. Continue Reading

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