CRM industry news

CRM industry news News

  • August 03, 2018 03 Aug'18

    Google Contact Center AI makes early inroads in industry

    Prospective users are already interested in Google's recently unveiled Contact Center AI system, and Google partners are avidly trying to sell it. But some in industry urge caution

  • June 26, 2018 26 Jun'18

    SAP C/4HANA, Pega Infinity ramp up the CRM market

    The Pipeline podcast duo discusses the CRM market after the unveiling of Pega Infinity and SAP C/4HANA, as well as technology news from Uber about detecting drunk passengers.

  • June 20, 2018 20 Jun'18

    Adobe-Microsoft partnership adds key integrations

    Adobe brings its Document Cloud to Microsoft Office 365 and Dynamics 365, making it easier for licensees of both to quickly convert files into PDFs and into Acrobat.

  • June 19, 2018 19 Jun'18

    Data migration software coming for SAP CRM

    At Sapphire Now, SAP unveiled C/4HANA, a suite of applications that brings together ERP and CRM. To make it easier to switch, migration tools can be added to the suite.

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