Salesforce CRM

Salesforce CRM News

  • November 19, 2018 19 Nov'18

    Zendesk CRM moves beyond customer service into CX

    Zendesk moves on from focusing solely on customer service by adding analytics, sales force automation and CRM capabilities, while also providing third-party integrations on AWS.

  • October 22, 2018 22 Oct'18

    FinancialForce adds Einstein Analytics to back office

    FinancialForce added an analytics layer to its Professional Services Automation product to help its users find better insights in their back-office applications.

  • October 17, 2018 17 Oct'18

    Pipeline podcast ranges over Dreamforce news

    Einstein Voice, Customer 360, Salesforce partners and all things Dreamforce. The Pipeline podcast takes on these developments and takes an inside look at Salesforce Tower, too.

  • September 25, 2018 25 Sep'18

    Salesforce AI users reveal pros and cons

    Salesforce Einstein users shared their experiences with the AI tools, including the challenges of getting the C-suite to buy in.

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Salesforce CRM Get Started

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Evaluate Salesforce CRM Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

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Manage Salesforce CRM

Learn to apply best practices and optimize your operations.

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Problem Solve Salesforce CRM Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

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