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Vertical CRM software News
June 04, 2018
Pega Infinity adds new digital transformation tools for low-code app development, bot libraries and AI that can optimize apps and assist with marketing campaigns.
April 20, 2017
Certain segments, such as real estate or the cannabis industry, have unique regulations and specific customers that benefit from specialized CRM.
September 29, 2015
Salesforce's strategy for startups includes ushering them through the technological challenges that fledgling companies face.
December 12, 2011
Salesforce.com users are adopting traditional IT practices of software development and project management to tailor this cloud CRM software to meet their business requirements.
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Of the three words that comprise customer relationship management, one word binds the other two. As necessity and competition dictate that CRM upgrade itself with artificial intelligence and flights to the cloud, what counts most in ... Continue Reading
The San Antonio Spurs adopted Kore Software to build on top of its CRM to help with customer experience. Continue Reading
The 'CRM platform wars' aren't as hot as, say, the tech battle between smartphone OS vendors. But Oracle, SAP, Salesforce and Microsoft want your business. Continue Reading
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Azure, AWS and Google are popular public clouds. But not all CRM systems are interchangeable with each of them. Experts break down the decision-making process. Continue Reading
Selecting the right contact center technology for an organization is essential to its success, but with so many options, how do you know which is the best fit? Continue Reading
Perhaps it's been overstated that healthcare trails other industries when it comes to adopting software, but patient engagement offers a worthy way for hospitals to catch up. Continue Reading
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Financial services firms face unique challenges in managing their customer relationships, but a new wave of technology and best practices are helping to guide the way. Continue Reading
A hybrid networking approach allows a growth-crazy wireless company to dial in to a SAN with ease. Continue Reading
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Automated backups are 'on the money' for Cramer Rosenthal McGlynn, LLC. Continue Reading