Tips

Tips

Customer privacy and data security

• The benefits of CRM blockchain technology applications

  Blockchain supports Bitcoin, but speculation has started about blockchain technology applications someday improving CRM due to their security strengths. That integration will probably take time.  Continue Reading

• How to safeguard Microsoft Dynamics CRM security

  Microsoft Dynamics CRM security can be onerous if you try and lock things down too much. Here is a rundown of features that can help you make Dynamics CRM 'usably secure.'  Continue Reading

• How customer analytics boosts the digital marketing experience

  Relios sells jewelry. But its customer base isn't monolithic, so it uses analytics tools to send the right message to the right people.  Continue Reading

• The importance of keeping a brand promise

  In today's competitive landscape, companies need to keep their promises to ensure they retain the trust of their customers.  Continue Reading

• Poor customer data management equals poor customer experience

  When companies abuse customer data, they abuse the customer relationship. Manage customer data as carefully as you would your own corporate data.  Continue Reading

• Implementing a metadata management strategy

  Expert Debbie Hamel answers users' questions on metadata management.  Continue Reading