Gartner Customer Relationship Management Summit 2011
This Summit provides a unique mix of Gartner Research presentations, guest keynote addresses, case studies, solution provider sessions and roundtable discussions to provide you with a holistic view of the CRM landscape.
- Track 1: CRM Foundations
- Track 2: Digital Marketing
- Track 3: Customer Experience Management
- Track 4: Data and Analytics
- Virtual Track: Social CRM
- Workshops
For more details go to: europe.gartner.com/crm