Gartner Customer Relationship Management Summit 2011

This Summit provides a unique mix of Gartner Research presentations, guest keynote addresses, case studies, solution provider sessions and roundtable discussions to provide you with a holistic view of the CRM landscape.

  • Track 1: CRM Foundations
  • Track 2: Digital Marketing
  • Track 3: Customer Experience Management
  • Track 4: Data and Analytics
  • Virtual Track: Social CRM
  • Workshops

For more details go to: europe.gartner.com/crm